Terms and conditions

OVERVIEW

This website is operated by Lily on Queen. Throughout the site, the terms "we", "us" and "our" refer to Lily on Queen. Lily on Queen offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing from us, you are participating in our "Service" and agree to be bound by these Terms and Conditions ("Terms of Use", "TOS"), including any additional terms and policies referenced herein or via hyperlink. These Terms of Use apply to all users of the Website, including browsers, vendors, customers, merchants, and content providers.

Please read these Terms carefully before accessing or using our Website. By accessing or using any part of the Website, you agree to be bound by these Terms of Use. If you do not agree, do not access the Website or use the Services.

Any new features or tools added to the current offering will also be subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms.

SECTION 1 – TERMS AND CONDITIONS OF ONLINE STORAGE

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province and have permission to allow any minor dependents to use this Site.

You may not use our products for illegal or unauthorized purposes, or violate any laws in your jurisdiction, including copyright laws.

You must not transmit viruses, worms, or any destructive code.

Violation of these Terms may result in immediate termination of your Services.

SECTION 2 – GENERAL TERMS AND CONDITIONS

We reserve the right to refuse service at any time for any reason.
You agree not to reproduce, duplicate, copy, sell, resell, or use any portion of the Service without our written permission.

Titles in this agreement are for convenience and do not limit your use of the Service.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this website is inaccurate, incomplete, or outdated. Material is for general informational purposes only and should not be relied upon as the sole basis for decisions.

SECTION 4 – CHANGES IN SERVICES AND PRICES

Prices and services may change at any time without notice. We are not liable for modifications, price changes, or discontinuation of products or services.

Contract Conclusion:
Product presentation is a non-binding catalog. Clicking “Buy” constitutes an offer. Order confirmation emails do not constitute contract acceptance.

Warranty:
Statutory warranty rights apply.

SECTION 5 – PRODUCTS OR SERVICES

Products may be available in limited quantities and are subject to our Returns Policy.
We strive to accurately represent colors and images, but cannot guarantee monitor color accuracy.
All shipments are direct from suppliers in China; customs duties or import taxes are the buyer’s responsibility.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We may limit or cancel orders at our discretion. Customers must provide accurate, complete, and current information and promptly update account information, including email addresses and payment details.

For more details, see our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties. Use of these tools is at your own risk.

SECTION 8 – LINKS TO THIRD-PARTY PROVIDERS

We are not responsible for content, products, or services from third-party websites. Review their policies before transacting.

SECTION 9 – COMMENTS, FEEDBACK AND USER SUBMISSIONS

Any submissions you provide may be used freely by us. You must ensure submissions do not infringe third-party rights or contain harmful content.

SECTION 10 – PERSONAL INFORMATION

Personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

We may correct errors or omissions and update information at any time without notice. Use of the site is at your own risk.

SECTION 12 – PROHIBITED USES

You may not use the Site for unlawful, harmful, misleading, or malicious purposes. Violations may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service is provided “as is” and “as available.” We do not guarantee uninterrupted or error-free use. Liability is limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify Lily on Queen and its affiliates from any claims or damages arising from your breach of these Terms or applicable law.

SECTION 15 – SEVERABILITY

If any part of these Terms is deemed unenforceable, the remaining provisions remain valid.

SECTION 16 – TERMINATION

We may terminate your access at any time if these Terms are breached. Obligations prior to termination survive.

SECTION 17 – ENTIRE AGREEMENT

These Terms and any policies posted on this Site constitute the entire agreement between you and Lily on Queen, superseding prior agreements.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the Netherlands.

SECTION 19 – REFUSED PACKAGES

A $25 fee will be deducted from refunds for refused or uncollected packages to cover shipping and processing costs.

SECTION 20 – CHANGES TO THE TERMS OF USE

We may update these Terms at our discretion. Continued use of the Website constitutes acceptance of changes.

SECTION 21 – CONTACT INFORMATION

Questions about these Terms should be sent to info@lilyonqueen.com.